Safe, Comfortable Travel for Your New Puppy

At Dundas Pets, we understand that bringing your puppy home is an important milestone. Our delivery process is designed to prioritize safety, comfort, and minimal stress, ensuring your new companion arrives healthy, secure, and ready to settle into their forever home.

Preparing for the Journey

Before departure, every puppy receives:

• A veterinary health exam within 48 hours of travel

• A signed health certificate

• Up-to-date vaccinations and documentation

• A travel-readiness and wellness check

• Gentle crate introduction and travel conditioning

We only allow puppies to travel when they are physically healthy and emotionally prepared.

Delivery Options

1. Personal Pickup

Families are welcome to pick up their puppy directly from us.

This option includes:

• A scheduled appointment

• Time to ask questions and review care instructions

• All health records and paperwork provided

• Take-home supplies

Best for families within driving distance who want the full in-person experience.

2. Professional Ground Transport

For longer distances, we work with licensed, insured pet transport professionals.

Features include:

• Climate-controlled vehicles

• Regular comfort and rest stops

• Temperature monitoring

• Door-to-door delivery

• Updates throughout the journey

Delivery fees vary by distance.

3. Flight Nanny Service

For far distances, a professional flight nanny escorts your puppy in-cabin (never cargo).

This service includes:

• In-cabin travel with personal supervision

• All flight paperwork and health documents handled

• Real-time travel updates

• Airport handoff at arrival

Available during mild weather months for safety.

4. Meet Halfway

We can arrange a mutually convenient meeting location to reduce delivery costs while still offering a personal handoff.

Travel Care & Safety

Because brachycephalic breeds (like Pugs) require special attention, we:

• Avoid extreme temperatures

• Use climate-controlled transportation

• Monitor respiratory comfort

• Provide regular rest stops and hydration

• Include familiar comfort items for stress reduction

Your puppy’s safety is always our top priority.

What Comes With Your Puppy

Regardless of delivery method, your puppy arrives with:

• Health records and vaccination schedule

• Travel health certificate

• Microchip paperwork

• Starter supply of current food

• Comfort blanket and toy

• Puppy care guide

• Ongoing contact information for support

Ongoing Support

We stay in contact before, during, and after delivery, providing:

• Travel updates

• Arrival check-ins

• First-week adjustment support

• Lifetime guidance for health, training, and care

Our Promise

At Dundas Pets, delivery isn’t just transportation, it’s the beginning of your life together. We’re committed to making the transition smooth, safe, and joyful for both you and your new puppy.